Returns & Exchanges
At Hawx Work Gear, we stand by the durability and quality of our products, offering a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you have the right gear for the job, backed by a straightforward and reliable return process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Shipping Label
Download and print the prepaid return shipping label provided by the portal and securely attach it to your original packaging.
- 3.Drop Off the Package
Take your package to any authorized carrier location; we recommend obtaining a receipt for your records to track the shipment.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.